Terms and Conditions


Trademarks and logos of Hyde and Seek may be used for promotional purposes, with the written permission of Hyde and Seek. It is illegal to reproduce trademarks or logos associated with Hyde and Seek without gaining permission beforehand.

Other material on the site by photographers, writers or artists can NOT be re-used without permission from Hyde and Seek.


Your contract is with Hyde and Seek which trades from Unit 1, Harlequins, 1 Paul Street, Exeter, EX4 3TT.

By using our site, you accept the following terms and conditions and our privacy policy. If you do not accept then please cease from using our site in future.

By submitting your information on our site, you agree to our privacy policy, and that we may use your information in ways stated in said policy.

You acknowledge that all your details given to the site are correct at the time provided and that the credit or debit card you use is your own and that there are sufficient funds to cover the value of your order.

We do our best to ensure that all information is true and accurate at the time of publishing. However we reserve the right to change information, specifications and descriptions of listed products if an error should be brought to our attention.


Hyde and Seek aim to dispatch all items within 48 hours of receiving an order. We use Royal Mail or couriers for orders and only deliver within the UK unless you contact us directly for overseas shipping.

In the case of non delivery please contact us as soon as possible so we can investigate and try to resolve the issue quickly. Hyde and Seek will keep proof of postage for all packages sent.


Returns are available if you contact us within 48 hours of receiving your package.

Refunds can take up to 7 days to process.

We recommend you send any returns back with recorded delivery in order to ensure receipt of your package. We will not be held liable if your package does not arrive.

Unfortunately, it's your responsibility to pay for the postage of any returned items.


Hyde and Seek has the discretion to update and change these terms and conditions at any time. When we do we will revise the updated date at the bottom of the page. You are responsible for reading and keeping fully up to date on these terms and conditions. You acknowledge and agree that it is your responsibility to check these terms and conditions occasionally.


If you have any questions about this policy please contact us at :

Unit 1, Harlequins, 1 Paul Street, Exeter, EX4 3TT

01392 911005